The 5g5g handles your data with seriousness and transparency. This document explains what information we collect, how we use it, who we share it with, and what your rights are as a data subject, in accordance with the General Data Protection Law (LGPD – Law No. 13.709/2018).
The core commitments of 5g5g to the privacy of your personal data.
The 5g5g does not sell, rent, or share your personal data with third parties for commercial purposes. What's yours stays yours — the platform does not monetize user information for external campaigns.
All data transmissions between your phone or computer and the servers of the 5g5g use 256-bit SSL encryption — the same standard adopted by major Brazilian banks such as Itaú, Bradesco, and Nubank.
The LGPD guarantees real rights over your information: access, correction, deletion, and data portability. The 5g5g processes all such requests within 15 business days via the support email.
The 5g5g collects only the data strictly necessary to operate the platform, verify identity, process payments via Pix, and meet legal obligations — nothing beyond what the operation requires.
You may opt out of marketing communications from 5g5g at any time, through the account dashboard or by submitting a request via email. Opt-out requests are processed within 48 hours.
The 5g5g operates in full compliance with the General Data Protection Law (Lei nº 13.709/2018) and the guidelines of the National Data Protection Authority (ANPD) applicable to the sector.
The 5g5g is the controller of personal data collected within the Sports Betting and online casino platform accessible at 5g5g.click. For the purposes of this Policy, "5g5g", "we", "our", and "platform" refer to the operator and service infrastructure associated with the domain 5g5g.click.
The 5g5g acts as the controller within the meaning of Article 5, item VI, of the LGPD — that is, it is the entity that decides which personal data is collected, for what purpose, and how it is processed in the context of platform operations.
For questions, personal data requests, or to exercise rights guaranteed under the LGPD, please reach out via email suporte@5g5g.click, with the subject line "LGPD – [your request]".
The 5g5g collects personal data in the following situations and categories:
2.1 Data you provide directly during registration:
2.2 Data collected during identity verification (KYC):
2.3 Financial and transaction data:
2.4 Usage and browsing data collected automatically:
The 5g5g does not collect sensitive data such as racial origin, religious belief, health information, or sexual orientation, and does not request such information at any stage of registration or verification.
The data collected by the 5g5g are used exclusively for the purposes described below:
The 5g5g does not make automated decisions with significant legal effects based solely on automated personal data processing, without the possibility of human review.
All data processing carried out by the 5g5g is grounded in at least one of the legal bases set out in Article 7 of the LGPD:
| Purpose of Processing | Legal Basis (LGPD, Art. 7) |
|---|---|
| Registration and platform service provision | Contract performance (item V) |
| Payment processing via Pix, TED, and card | Contract performance (item V) |
| Identity verification (KYC) and anti-money laundering | Compliance with a legal obligation (item II) |
| Fraud prevention and platform security | Legitimate interest (item IX) |
| Marketing communications and personalized promotions | Consent (item I) |
| Responsible gambling and at-risk behavior monitoring | Legitimate interest / data subject protection (items IX and VII) |
| Compliance with government and judicial authorities | Compliance with a legal obligation (item II) |
Where the legal basis is consent, the user has the right to withdraw it at any time, without affecting any processing already carried out or the continuity of services that do not depend on that consent.
The 5g5g does not sell or share users' personal data with third parties for its own commercial purposes. Sharing only occurs in the following specific and necessary situations:
All third parties that receive data from users of the 5g5g are bound by confidentiality agreements and must comply with LGPD obligations as data processors or sub-processors.
The 5g5g uses cookies and similar technologies to enhance the user experience, maintain active sessions, personalize content, and analyze platform performance. The types of cookies used are:
You can manage your cookie preferences in your browser settings. Disabling essential cookies may prevent access to certain features of the 5g5g. The 5g5g does not use third-party cookies to track users on other sites outside the platform.
The 5g5g retains personal data only for as long as necessary for the purposes that drove its collection, in compliance with mandatory legal retention periods applicable to the financial and betting sector in Brazil.
After the retention period, data is securely deleted or irreversibly anonymized so that the data subject can no longer be identified. Early deletion requests are evaluated on a case-by-case basis, taking into account legal obligations that may prevent immediate deletion.
The 5g5g implements appropriate technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or improper destruction. The main security measures in place include:
In the event of a security incident that may affect your personal data, the 5g5g will notify affected users and the National Data Protection Authority (ANPD) within the deadlines established by the LGPD, with information about the nature of the incident and the measures taken.
No security system is completely foolproof. The 5g5g follows industry best practices but cannot guarantee absolute security against all types of threats. Users are also responsible for keeping their passwords secure, not sharing them with third parties, and enabling 2FA on their accounts.
The LGPD guarantees you, as the holder of personal data processed by the 5g5g, the following rights, which may be exercised at any time:
To exercise any of these rights, please contact us at suporte@5g5g.click with the subject line "LGPD – [requested right]". The 5g5g responds within 15 business days and may request identity verification before processing the request. In case of full or partial denial, the reason will be provided based on applicable legal provisions.
The services of the 5g5g are intended exclusively for users aged 18 and over. The platform does not knowingly collect, process, or store personal data from minors.
The registration process includes a mandatory declaration of legal age, and 5g5g employs age verification mechanisms during the KYC process. Any account identified as belonging to a minor is immediately closed and the collected data is deleted as permitted by minimum legal retention obligations.
If you believe a minor has created an account on the platform, please contact 5g5g support immediately 5g5g at suporte@5g5g.click so that the appropriate measures can be taken as a priority.
In certain operational situations, personal data of users of the 5g5g may be processed on servers or by service providers located outside Brazil — particularly in the context of cloud infrastructure and international casino game providers.
In these situations, the 5g5g adopts the following safeguards:
Data is never transferred for third-party marketing or monetization by external partners. International transfers are exclusively operational in nature — aimed at ensuring the availability and performance of platform services for users in Brazil.
The 5g5g may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or the services offered. The "Last Updated" date at the top of the document indicates when the current version was published.
For material changes that affect data subjects' rights — such as a change in processing purpose, new categories of data collected, or an updated retention period — the 5g5g will notify registered users by email at least 15 days before a new version takes effect.
Minor wording updates, clarifications, and formatting corrections may be published without prior notice. Continued use of the platform after changes are published constitutes acceptance of the updated Policy. We recommend reviewing this document periodically.
Previous versions of this Policy can be requested by email at suporte@5g5g.click for historical reference purposes.
The 5g5g has designated a data protection officer (equivalent to the Encarregado defined under the LGPD) to handle data subject requests and serve as the communication channel with the National Data Protection Authority (ANPD).
To exercise your rights, report incidents, clarify questions, or send any communication related to personal data and privacy, please use:
If you are not satisfied with the response from the 5g5g a personal data-related request, you have the right to file a complaint with the National Data Protection Authority (ANPD), as set out in Article 18, Paragraph 1 of the LGPD.
The law gives you real control over your data — see how to exercise each right on the platform.
Request a copy of all data 5g5g holds about you. We respond within 15 business days by email with the full report.
Incorrect or outdated information? You can update it directly in your account dashboard or submit a request to 5g5g support.
Request the deletion of unnecessary data or data whose processing was based solely on your consent — subject to mandatory legal retention periods.
Receive your data in a structured format for transfer to another service provider, as provided under the LGPD.
Withdraw your consent to receive marketing communications at any time — without affecting any other platform services.
Find out which third parties 5g5g has shared your data with and why — full transparency into the flow of your information.
To exercise any of these rights, send an email to suporte@5g5g.click with the subject line "LGPD – [requested right]" and your registered CPF. Our team responds within 15 business days.
See more privacy-related questions in the FAQThe most frequently asked questions from users about how 5g5g handles their personal data.
Other 5g5g documents you should read before using the platform.
Terms of use, betting rules, payments, and user rights on the platform.
Read documentProtecting your personal data and a commitment to responsible gambling are two pillars that 5g5g takes equally seriously. Having an exemplary privacy policy means little if the platform doesn't also provide the tools for you to play responsibly and within your own limits.
That is why, at 5g5g, you'll find privacy settings and responsible gambling control tools all in the same dashboard — deposit limits, voluntary breaks, and self-exclusion — everything in one place, designed so any user can access and use them without hassle.
Create your account for free, deposit from R$ 10.00 via Pix, and enjoy Sports Betting on the Brasileirão, Live Casino, and much more — with your data privacy guaranteed under the LGPD.
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